You Matter NW

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You Matter NW

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We believe in people, not problems. Supporting people through homelessness, mental health, addiction and domestic abuse since 1846. Safe homes.

Support that starts with listening. Formerly YMCA Together. YMCA Together is a trading name for City of Liverpool Young Men's Christian association. We are a Company Limited by Guarantee and a Registered Charity. We were founded in 1846 and so builds on a long history of providing a place for people to find acceptance, community and activity.

23/10/2026

🧠🧡 Self-neglect and complexity

Over the last couple of weeks, Hayley and Claire have delivered self-neglect training to more than 40 frontline colleagues across our services.

The sessions focused on some of the challenges that can come with supporting people experiencing self-neglect:

🤝 Relational working + accountability
🧡 Autonomy + duty of care
👤 Understanding the person behind the behaviour

It’s all about helping our teams feel more confident, reflective and equipped to support people through complex situations.

A huge thank you to everyone who took part and shared their experience, questions and reflections. 🙌✨

22/10/2026

🖤💚💛❤️ Black History Month celebrations continue across You Matter!

Residents and colleagues at Nightingale House recently came together for a brilliant celebration of Black history, culture and heritage.

Food played a big part in the day, with everyone enjoying dishes including Jollof Rice, Chicken, Puff Puff and Fried Rice 🍚🍗 — creating an opportunity to come together, share food and celebrate culture.

Residents also worked through a Black History Month activity booklet, learning more about why the month is important and building their knowledge of Black history and the contributions of Black communities.

Throughout October, services across You Matter have been celebrating Black History Month in their own ways — creating opportunities to learn, have conversations, celebrate culture and bring people together.

A huge well done to everyone at Nightingale House who made the celebration possible. 👏🏾🧡

16/10/2026

🧡 Our Casual Support Worker role is now live!

We’re looking for compassionate, reliable people to join You Matter as Casual Support Workers (Bank Workers).

This opportunity is open to anyone interested in making a positive difference, and could be especially valuable for students studying Psychology, Social Work, Social Care or related subjects who want to gain practical frontline experience while keeping the flexibility to work around their studies.

As a Casual Support Worker, you’ll work alongside our Link Workers, Support Practitioners and residents to help create safe, supportive environments where people feel empowered to make positive changes in their lives.

The role offers the flexibility to choose when you work, alongside the opportunity to gain experience across a range of You Matter services, develop your skills and learn from experienced teams. ✨
Whether you’re looking to build experience, explore a future career in support work or simply want a flexible role where your work can make a difference, we’d love to hear from you.

🔗 Find out more and apply:
https://you-matter.org.uk/vacancies/casual-support-worker-liverpool/

15/10/2026

🧡 We’re growing our team in Wigan!

We’re currently recruiting for two roles within our brand-new First Step from the Streets – Wigan service.

The service will support people experiencing rough sleeping through accommodation, intensive support and strong partnership working, with a focus on building trust, creating stability and helping people move towards longer-term accommodation.

👥 Service Manager
💷 £37,127.17
⏰ 37.5 hours

🚨 Applications now close Wednesday 21st October

👉 Apply here:
https://you-matter.org.uk/vacancies/service-manager-2/

🤝 Support Practitioner
💷 £30,000
⏰ 37.5 hours

👉 Apply here:
https://you-matter.org.uk/vacancies/support-practitioner-wigan/

This is a chance to join a new team from the beginning and help shape a service designed to make a real difference in Wigan.

13/10/2026

🖤💚💛❤️ Alt Bank House is celebrating Black History Month!

The team and residents have created a fantastic display celebrating prominent members of Liverpool’s Black community and recognising the contribution Black people have made — and continue to make — to the city.

The display celebrates people from across music, sport, public life and community leadership, alongside one of Alt Bank House’s very own — Support Practitioner Korede. 🙌

We’re especially proud to see Korede included because Black History Month isn’t only about recognising the achievements of the past. It’s also an opportunity to celebrate the people within our own communities who are creating change, supporting others and helping shape what comes next.

Throughout the month, we’ll continue to recognise and celebrate the history, achievements, experiences and strength of Black people across our services and the wider Liverpool City Region.

Thank you to everyone at Alt Bank House who put so much thought and creativity into the display. 👏🏾🧡

09/10/2026

🧡 We’re hiring a Senior Housing Support Practitioner!

We’re looking for an experienced and compassionate person to join our Mental Health Step-Down Services across Liverpool.

The role is focused on supporting people as they move towards greater independence — helping with resettlement, wellbeing, community engagement and sustaining tenancies, while building positive, person-centred relationships.

You’ll also play an important role in the day-to-day running of the service, including safeguarding, health and safety and helping to maintain a safe and welcoming environment for residents.

📍 Liverpool
💷 £32,000 per year
⏰ 37.5 hours per week
📄 Permanent

If you have experience supporting people with mental health, homelessness or other complex needs and want to be part of work that genuinely makes a difference, we’d love to hear from you.

👉 Apply now:
https://you-matter.org.uk/vacancies/senior-housing-support-practitioner/

07/10/2026

🧠🧡 It was brilliant to meet so many Psychology students at the University of Liverpool last night!

Our team attended an event for undergraduate and postgraduate Psychology students, sharing more about the opportunities available during their studies and after graduation.

Following a short presentation, students had the chance to meet members of our team, including our current Assistant Psychologists, Amber and Raphael, ask questions and hear more about what a career with You Matter can look like.

And we’re excited to have another opportunity coming very soon…

📅 Our Bank Worker role opens for applications on 16th October.

The role is fully flexible, allowing you to choose when you work and which shifts you pick up.

It’s a great opportunity for students to gain valuable frontline experience alongside their studies, get to know our services and potentially begin a longer-term career with You Matter.

Keep an eye on our page for more information. 👀🧡
https://you-matter.org.uk/work-with-us/vacancies/

05/10/2026

🏡✨ Come and see RISE for yourself.

Last week, our RISE team had the pleasure of attending the Phoenix Futures Rehabilitation Open House — a brilliant opportunity to learn more about the service, meet the team and hear powerful testimonials from the people they support. 💬🤝

Now, we’re getting ready to open our own doors at RISE on 5th November. 🧡

Whether you work in health, housing, social care, commissioning or simply want to understand more about the support we provide, we’d love to welcome you.

During the Open House, you’ll have the chance to:

👋 Meet the RISE team
🏠 Take a look around the service
💬 Ask questions and find out more about what we do
🧡 Understand how we support people on their journey towards greater independence
🤝 Learn more about how we can work together

📅 5th November
📍 RISE, You Matter

Places can be booked via:
🔗 www.openhouses.org.uk/plan-your-visit
We’d love to see you there. 🧡

01/10/2026

🎓✨ This week, twenty members of our team began the 2026 six-month CAT Skills for Case Management course! 👏📚

Over the coming months, they’ll be developing their knowledge and skills while working towards ACAT accreditation—helping them provide even stronger support to people living complex lives. 💜🤝

📅 Our next course is due to begin in March 2027, and we’re now taking expressions of interest from external professionals who would like to enhance their skills.

🔗 Find out more and register your interest here:
https://you-matter.org.uk/what-we-do/professional-development/about-training-services/

29/09/2026

📣 RISE Recovery referral update

From 1st October, River will become the single point of contact for referrals into RISE Recovery.

Whether you’re considering rehab, feel ready to take the next step or aren’t yet sure what your recovery journey looks like, support is available.

You can:

💬 Join our drop-in every Friday at 10:30am at 157 Regent Road, Liverpool, L5 9TF. We can talk through your options and help you make a referral to River.

📍 Visit any River hub or speak to your keyworker if you’re currently in treatment.

💻 Self-refer through the River website:
https://www.changegrowlive.org/service/liverpool/referrals

Please share this information with anyone who may benefit. 💜

Address

Liverpool

Telephone

+441516003530

Website

http://www.you-matter.org.uk/

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