10/26/2026
Itβs the little things that make a stay memorable π
When a guestβs suitcase went missing and finally arrived at 3 AM, our Front Desk team was there to help with a smile.
A special shoutout to Tomoyo, whose kindness and thoughtful assistance made our guest and their team from Japan feel right at home.
One of our favourite parts of hospitality is hearing stories like this. Itβs a lovely reminder that sometimes, the smallest gesture leave the biggest impressions.
Thank you to our guest for sharing these kind words, and to Tomoyo and our team for making every guest feel welcome. π