09/10/2026
Guests spoke, and we listened. Sometimes comments from guests are harder to implement, takes more planning, need to be in the off season etc, but it had been mentioned a few times that our pots, frying pans and our roasting tin was a bit past it, brand new and put up to the loan today, some lovely scoville pots, frying pans and a roasting tin for our guests to use. We want honest feedback, good and bad, if you walk in and find things not right, my number is in the red folder and will of been given to guests privately by me and I want to know then and there so we have the opportunity to put things right. I don't see any feedback as being bad for us, negative feedback gives us the chance to do things better, to improve things and to continue working on the loan and enabling the building to be the best holiday let it can be. Some things may be completely out of our control, it's an old building, there's bog land near by and around it, but every time we can do something and improve, change or make the loan better we will.