09/09/2026
Good communication can make student HMO management a lot easier.
One of the biggest problems we see in shared houses is when different tenants report the same issue in different ways, or when nobody is quite sure who is responsible for what.
For landlords, a few simple checks can make a big difference:
• Licence – know the scheme, expiry date and any conditions attached to the property.
• Safety – keep certificates and alarm records up to date and easy to trace.
• Condition – keep clear room-by-room evidence so there’s a proper record of wear, damage and planned works.
• Communication – give tenants one clear reporting route and named contacts.
It sounds simple, but getting these basics right helps reduce missed maintenance, duplicated reports and unnecessary confusion.
At PPM, we put a lot of focus on clear communication and proper record keeping across the student HMOs we manage in York.
If you’re reviewing how your student property is being managed, this is a good place to start.
