La Quinta Inn & Suites DC Metro

01/03/2023

Are you in the DC Metro area.! Come check out the LaQuinta Capitol Beltway for your overnight accomodations! Shuttle to the game. Complimentary Breakfast and more.. Click Channel 43
’s & Game 2023 at 4:25pm
CLICK LINK BELOW ⬇️

https://www.wyndhamhotels.com/laquinta/capitol-heights-maryland/la-quinta-dc-metro-capital-beltway/overview?CID=LC:LQ::GGL:RIO:National:05308&iata=00093796

04/02/2022

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

QUALIFICATIONS:
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
• Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:
• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with hotel policies standards and regulations to encourage safe and efficient hotel operations.
• Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.
• Handle requests for information mail and messages in an efficient and courteous manner.
• Answer guest inquires about hotel service facilities and hours of operation.
• Answer inquiries from guests regarding restaurants transportation entertainment etc.
• Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
• Obtain all necessary information when taking room reservations and follow rate quoting scenario.
• Have knowledge of and assist in emergency procedures as required.
• Handle check-ins and check-outs in a friendly efficient and courteous manner.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
• As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
• Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
• Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.

03/16/2022

Nice weather brings great opportunities Oh and FUN . Affordable,comfortable and conveniently located.

Book your next stay with us !

10/01/2021

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals:
To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

09/27/2021

Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
Comunicar las informaciones e ideas en forma clara.
Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.
RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly service-oriented manner.
Maintain regular attendance as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
Thoroughly clean and restock the required number of guest rooms per shift.
Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guest rooms.
Perform other tasks/jobs as assigned by the supervisor or manager.
May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
Presentarse regularmente al trabajo tal como lo establecen las normas de trabajo el cual variará según las necesidades del hotel.
Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
Acatar siempre las normas y reglamentaciones del hotel para asegurar una operación eficiente del hotel.
Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama.
Eliminar todos los desechos y retirar la ropa de cama toallas y demás artículos sucios de las habitaciones.
Llevar a cabo otra tarea según asignada por el supervisor o gerente.
Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.
Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.

05/25/2021

Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay.

As Housekeeper, you will:

Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
Change linens, make beds, and leave the bathroom sparkling.
Restock all guest room supplies, like soap and shampoo.
Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.
Greet guests that you encounter during your shift with a friendly smile.

Fundamentals:

This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions. Spanish speaking preferred but not required. Hablamos Espanol.

05/09/2021

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals:
To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

04/08/2021

As Front Desk Supervisor, you will

Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk.
Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.
Keep a pulse on workflow, room status and group activity and effectively communicate info for well informed fellow departments, to increase team efficiency and overall productivity.
Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.

Fundamentals

A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

03/28/2021

If you are headed to the 2022 National Cherry Blossom Festival in Washington DC, stay overnight at our La Quinta Inn and Suites DC Metro hotel. Festival begins last week of March 2022, and ends April 17, 2022. https://nationalcherryblossomfestival.org/

Book your hotel room now at https://www.wyndhamhotels.com/laquinta/capitol-heights-maryland/la-quinta-dc-metro-capital-beltway/overview

Let La Quinta Inn & Suites by Wyndham DC Metro Capital Beltway be the bright spot in your travel journey with free breakfast, WiFi, and contemporary guest rooms. Book our Capitol Heights, MD hotel for a memorable stay.

03/25/2021

For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay.

As Housekeeper, you will:

Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
Change linens, make beds, and leave the bathroom sparkling.
Restock all guest room supplies, like soap and shampoo.
Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.
Greet guests that you encounter during your shift with a friendly smile.

Fundamentals:

This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions. Spanish speaking preferred but not required.