10/03/2026
TIA proudly stands with ASTA in urging American Express to reverse its decision. Travel advisors deserve fair access, and consumers should never have to choose between their card benefits and their trusted travel advisor. Together, we stand for fairness, consumer choice, and a stronger travel industry.
The American Society of Travel Advisors (ASTA) is calling on American Express to reverse its decision to eliminate travel advisor access to its Privileges programs through RezSaver. ASTA has launched a public petition urging the company to restore a verified booking pathway for professional travel advisors, challenging a restriction that forces eligible Centurion and Platinum cardmembers to choose between qualifying travel benefits and having their trusted advisor book and service that portion of their trip.
The petition is already gaining support as ASTA presses American Express to reconsider the impact on its cardmembers and the advisors who manage their travel. Under the change, affected bookings must be made through American Express Travel to receive qualifying benefits, directing those transactions away from independent advisors.
“When a large U.S. bank cuts off travel advisors’ access to benefits for their shared clients, cardmembers are the ones who suffer,” said Zane Kerby, President and CEO of ASTA. “Travel advisors coordinate complex trips in which every connection matters. American Express is forcing travelers to pull part of that journey out of their advisor’s hands simply to receive their card benefits. That introduces unnecessary complexity and creates more opportunities for service disruptions when timing and coordination are critical.”
Read more here: https://bit.ly/4j1REXP
