10/31/2026
Guest reviews are simultaneously the best social proof we can get for other guests, and the hardest thing to encourage our guests to leave.
We work in hospitality, and being an indie hotel, bad reviews can feel super demoralizing. We work tirelessly to give our guests an experience that outperforms all our competitors, but we can’t please everyone, and we all make mistakes.
But…when guests leave reviews like these, we can’t help but smile!!
We have the best guests, the best team, and best supporters for recommending us to their friends and family. Thanks for all your support, onwards we go!
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Follow along as we document our journey of becoming Iowa’s best independent hotel brand!
New here? Look back through our previous posts to see the journey of the 2 hotels we’ve already transformed! Check out our guest reviews to see what people think. Running 3 hotels means everyday is crazy, so your support and engagement means the world.
For our guaranteed best rates, book direct via our website - link in bio!