07/20/2021
If you are THE ONE, we have a Name Plate for you! QHotels is currently interviewing and hiring a General Manager for Towneplace Suites LaPlace by Marriott. Resumes accepted online at https://tinyurl.com/Qhotels-Jobs
The General Manager is responsible for the successful operation of the hotel. The General Manager is required to lead, supervise and direct the operations of the hotel and its departments. He or she will motivate and serve as the property leader at the hotel and liaison for corporate offices and owners.
Q Hotel Management is seeking a strong, energetic, customer service-oriented, mid-level Manager who can be groomed into an outstanding General Manager. Ideally, the candidate will be experienced in front office operations including billing, guest reviews, problem handling, and staff satisfaction.
RESPONSIBILITIES:
Manages and motivates all front office and guest services personnel with the daily supervision to include staffing, training, discipline, scheduling, payroll, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
Checks and controls room reservations, front office systems, supplies, inventory, scheduling, forecasting, and departmental budget to maximize revenue.
Compiles and prepares financial reports, including: rate and availability calendar.
Communicates with guests and associates both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.
Organizes, conducts, and/or attends meetings to obtain and disseminate pertinent information.
Works directly with department managers to ensure a seamless workflow on a daily basis.
Conducts staff and employee meetings. Participates in mandatory training.
Participates and ensures implementation in sales and marketing procedures.
Maintain any capital improvements projects/renovations as dictated by the brand standards
Prepares and submits operational results to corporate office and ownership on a weekly basis.
Prepares and makes daily deposits.
Complies with all corporate accounting procedures.
Completes random guest-registry audit to assure accuracy and completeness.
Maintains key control and loss preventions programs.
Ensures that all, procedures, federal and state policies are followed.
Maintains accounts receivables.
Reports aged open accounts to Support Office Accounting Department.
Aid Human Resources in timekeeping, hiring and terminating employees, resolve problems and provide open communication.
Fulfill any requests from the Corporate Office.
Qualifications:
The candidate must have previous work experience with the IHG, Hilton, or Marriot.
Candidate must have previous mid-level management or General Manager experience.
The candidate must have a great personality for higher Guest Services and better working experience with the Front Desk staff.
The candidate must be able to work evenings and weekends. The candidate must be proficient in computer knowledge.