Hotel Ruidoso

Hotel Ruidoso Hotel located in the heart of Downtown Ruidoso's entertainment district. Walk to shops, galleries,
(274)

08/27/2020

The Night Audit/Front Desk/Guest Service Agent is responsible for delivering hospitality, creating value, welcoming every guest, and ensuring that every guest is satisfied. The Night Audit/Front Desk/Guest Service Agent is responsible for the efficient and profitable operation of the hotel and ensuring guest satisfaction.

As a front desk/guest service agent your duties will include, but are not limited to:

• Responding to guest questions or concerns in a timely and professional manner
• Ensure guest satisfaction 100% of the time
• Meet hotel service standards
• Answer guest questions, offer information and assistance
• Registration and departures of guests
• Assisting guests with reservations
• Communicating with other departments to fulfill guest needs
• Follow through on all guests requests and take ownership of opportunities that arise
• Cleaning front desk area, lobby, public restrooms, and breakfast area on a daily basis
• Backing up breakfast bar attendant in the event of a breakfast bar attendant call off or no show
• Perform laundry duties, including washing, drying, and folding of linen, terry and blankets
• Completing all tasks on as outlined on daily shift check off lists.
• Handling cash transactions and being responsible for cash drawer
• Delivering sheets, pillows, towels, and any other item guest may request from the front desk

Hotel Phone number: 575 257 2007 - Please call to arrange an interview.

Hotel Ruidoso wants to thank everyone who has liked our page!  We have reached 700 Likes thanks to you!We value you as o...
09/19/2019

Hotel Ruidoso wants to thank everyone who has liked our page! We have reached 700 Likes thanks to you!
We value you as our guests and hope to see you again soon.

Do you want to get away this summer? Book Now 575-257-2007!  Hotel Ruidoso is waiting for you!
08/19/2019

Do you want to get away this summer? Book Now 575-257-2007! Hotel Ruidoso is waiting for you!

We’ve got great news for you! Hotel Ruidoso is the perfect choice for your summer getaway!.
08/16/2019

We’ve got great news for you! Hotel Ruidoso is the perfect choice for your summer getaway!.

08/14/2019

Room attendants are responsible for cleaning and preparing guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Job duties include, but are not limited to:

• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
• Cleans and wipes windows, doors, walls, closet areas, and fixtures in rooms, public areas, and hallways
• Washes shower walls and tub, cleans toilet, wipes exposed pipes, cleans mirrors, sinks and countertops, and bathroom floors to ensure sanitary guest restrooms
• Replaces towels, soaps, toiletries, and all room amenities and restocks literature required by franchise or company standards
• Washes all hard floor areas, i.e. tile by hand to remove dirt and soiled areas
• Dusts and polishes all furniture, fixtures, and wall hangings, using a duster to reach vents and ceiling corners to remove dust and cobwebs
• Strips all beds of linen and remakes with fresh, checking bedspreads, blankets, and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between and under beds
• Checks closet for cleanliness, wiping down walls, and irons
• Cleans all coffee services daily
• Disposing of all trash and cleaning waste baskets daily
• Vacuum all floors in guest rooms and in the hallway outside of each guest room, operating vacuums weighing up to 25 lbs
• Inspects all room equipment (TV, lights/lamps. Faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies in writing to the Housekeeping Supervisor or Front Desk for prompt repair or resolution
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect the preserve hotel property
• Assist with deep cleaning of rooms on a quarterly basis
• Assist with laundry procedures
• Performs other duties as assigned, requested, or deemed necessary by management

For amazing summer fun, book your stay with Hotel Ruidoso,  Call us for the best rates and offers 575-257-2007.         ...
08/14/2019

For amazing summer fun, book your stay with Hotel Ruidoso, Call us for the best rates and offers 575-257-2007.

Kick start your weekend and stay at Hotel Ruidoso!
08/09/2019

Kick start your weekend and stay at Hotel Ruidoso!

Address

110 Chase Drive
Ruidoso, NM
88345

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Ruidoso’s Premiere Boutique Hotel

Dedicated to the Best Guest Services in the Hospitality Industry!

Local Experience in a year round resort village! Come stay with us.