12/07/2025
You can make a Difference. At Quality Inn you'll get the support and training you need to be your best. Culturally, we're a very, very friendly place to work. Casual but professional. You'll enjoy a positive work-life balance. You'll work side-by-side with smart, motivated, fun people who know they make a difference.
Job Summary: • Represents the hotel to the guest throughout all stages of the guest's stay. • Determines a guest's reservation status and identifies how long the guest will stay.
• Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.
• Verifies the guest's method of payment and follows established credit-checking procedures.
• Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel.
• Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Knows the location and types of available rooms as well as the activities and services of the property.
Additional Duties and Responsibilities include:
• Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
• Uses proper telephone etiquette
• Uses proper mail, package, and message handling procedures
• Reports any unusual occurrences or requests to the manager or assistant manager
• Fold laundry
• Morning shifts also need to know how to Serve Breakfast
* To pick up an employee application from the front desk, you should approach the front desk
