Howard Johnson Inn

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04/07/2024

Escape the boisterous fireworks at the Howard Johnson hotel, where you and your pet can enjoy a peaceful stay for $20 per pet per night.

06/05/2024

For a limited time, experience luxury with our hot tub suite for as low as $100 per night on a minimum two-night stay.

06/05/2024

Discover our competitive weekly and monthly rates and enjoy a comfortable stay. Contact us for more information.

02/05/2024

The cost of our accommodations starts at $77 + tax for the night.

08/02/2024

Celebrate the month of love with a hot tub suite reservation and enjoy free champagne on us!

We are a pet friendly hotel too
29/01/2024

We are a pet friendly hotel too

We have great rooms available to keep you cozy on Valentine’s Day! Call 319-232-7467 to book your room now.
14/01/2024

We have great rooms available to keep you cozy on Valentine’s Day! Call 319-232-7467 to book your room now.

05/06/2023

Friday night Ginuwine and the Yin Yang Twins will be performing for free downtown Waterloo! We still have a few rooms available for that night. Reserve your room while they last!

My Waterloo Days is one week away! Book your stay with us for the weekend!
02/06/2023

My Waterloo Days is one week away! Book your stay with us for the weekend!

Iowa Irish Fest is coming to Waterloo August 4-6. Book your rooms with us in advance!
22/05/2023

Iowa Irish Fest is coming to Waterloo August 4-6. Book your rooms with us in advance!

The Howard Johnson Hotel is all ready for Christmas 🎄
26/11/2021

The Howard Johnson Hotel is all ready for Christmas 🎄

29/06/2021

Assist the General Manager with overseeing all aspects of the hotel operations including front desk, housekeeping, maintenance, guest relations, marketing and sales. The Guest Service Supervisor must insure that all guests receive exceptional customer service and assure the highest possible level of guest satisfaction. The Front Desk Supervisor must meet or exceed Howard Johnson brand standards at all times.

· Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, and all required information is recorded accurately.

· Accept and handle payment information accurately and within company policy.

· Maintain house bank and deposits accurately and within company policy.

· Capture sales through reservations and sales inquiries.

· Coordinate between all departments to assure that guest service standards are consistently met or exceeded.

· Resolve guest concerns in accordance to brand standards and hotel policy.

· Coordinate daily operations and communication between departments to ensure accurate and efficient workflow.

· Maintain all areas of the hotel for appearance, organization and operational effectiveness.

· Assist guests in person, by phone or by email with future reservations.

· On a regular basis, this position requires talking, listening, close visual acuity, kneeling, crouching, walking, pushing, pulling, reaching, climbing, balancing, grasping, repetitive motion, extreme heat and cold and the ability to lift up to fifty pounds.

· The ability to work in a standing position for up to 8 hours.

· Must possess basic accounting, multiline phone, revenue and rate management as well as sales and marketing skills.

· Must be able to effectively communicate with guests and associates.

· Must able to train new associates in all departments.

· Due to the nature of the hospitality industry, the Font Desk Supervisor must have the ability to work a variety of shifts and in a variety of departments based upon the needs of the hotel.

· The Front Desk Supervisor must be able to provide coverage when the General Manager is not available or physically on the hotel property.

Pay is based on experience and performance

Address

IA

Telephone

+13192327467

Website

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