30/10/2026
📢 𝐄𝐥𝐦𝐡𝐮𝐫𝐬𝐭 𝐑𝐞𝐬𝐩𝐨𝐧𝐝𝐬 𝐭𝐨 𝐓𝐫𝐮𝐬𝐭𝐌𝐚𝐫𝐤’𝐬 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧 𝐨𝐧 𝐏𝐫𝐨𝐩𝐨𝐬𝐞𝐝 𝐂𝐡𝐚𝐧𝐠𝐞𝐬 𝐭𝐨 𝐈𝐭𝐬 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐒𝐜𝐡𝐞𝐦𝐞
Stronger consumer protection is essential, but how can we ensure the proposed changes deliver meaningful improvements without adding unnecessary complexity?
Elmhurst has submitted its official response to TrustMark’s consultation, welcoming efforts to improve standards while calling for:
✅ Clearer and fairer accountability across businesses and individuals
✅ A simpler, more joined-up approach to consumer complaints and protection
✅ Stronger quality assurance that builds on existing industry expertise
✅ A phased approach that prioritises getting retrofit right before expanding further
📖 𝐕𝐢𝐬𝐢𝐭 𝐭𝐡𝐞 𝐧𝐞𝐰𝐬 𝐬𝐞𝐜𝐭𝐢𝐨𝐧 𝐨𝐧 𝐨𝐮𝐫 𝐰𝐞𝐛𝐬𝐢𝐭𝐞 𝐭𝐨 𝐫𝐞𝐚𝐝 𝐨𝐮𝐫 𝐟𝐮𝐥𝐥 𝐚𝐫𝐭𝐢𝐜𝐥𝐞 𝐚𝐧𝐝 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐄𝐥𝐦𝐡𝐮𝐫𝐬𝐭’𝐬 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞
