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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Ivy Hospitality

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Founded in celebration of multigenerational hoteliers, Ivy Hospitality pays homage to the rich legacy of owning a hotel.

11/02/2026

The best hotels don’t just record guest preferences. They remember them.

At Ivy, we pair smart data with genuine care, so every guest feels known from the moment they arrive. That’s the standard we set.

10/26/2026

Community is at the heart of everything we do.

This weekend, Ivy Hospitality team members, families, and four-legged friends joined the Torch Relay, a family-friendly community walk and fundraiser supporting Riley Children’s Health and Children’s Miracle Network Hospitals.

A special thank-you to Patrick Durbin, Area General Manager, for coordinating our team and bringing us together for a cause that matters.

To everyone who walked, donated, and cheered us on: thank you. Every mile makes a difference for Riley kids.

Rooted in legacy. Evolving for the next generation.

10/23/2026

The stars came out for Indiana hospitality, and Ivy Hospitality was all in. ✨

This week we joined Hospitality Indiana for Stars of the Industry 2026 as a proud gold sponsor. It was a night to celebrate the people raising the standard across our state.

The highlight was seeing six members of our own team nominated as leaders in their space. Six nominations reflect the integrity, teamwork, care, and tenacity our associates bring to work every day, for every guest, owner, and partner we serve.

To our nominees: congratulations. You earned this.�To every Ivy associate: you make the standard possible. This night was yours.

Rooted in legacy. Evolving for the next generation.

10/21/2026

Then vs. now. ⏰🏨

In celebration of Back to the Future Day, we’re taking a look at how hospitality has evolved - from brass key tassels to digital room keys, seasonal room rates to pricing that adjusts with daily demand, and checkout comment cards to real-time guest feedback.

Technology continues to change the way we operate, but one thing remains the same: creating exceptional experiences for our guests.

Here’s to where hospitality has been, where it is today, and where it’s headed next.

10/19/2026

Congratulations to our 2026 Stars of the Industry nominees: Laura Koenker, Jarod Walls, Patrick Durbin, Tom Robinson, Kellie Adams, and Bryce Miller. ✦

Great hospitality starts with great people, and these six show what that looks like every day. We're proud to recognize them, and proud to support this year's celebration as a Gold Sponsor.

10/16/2026

Happy Boss’s Day to the leaders who guide our teams and to every associate who leads from where they stand.

Leadership shows up in many ways - through encouragement, accountability, support, and the willingness to step up for others.

Today, we’re celebrating the people who help their teams grow, bring out the best in others, and make a difference every day.

Thank you for leading with purpose and heart.

10/12/2026

Indigenous Peoples’ Day

Today, we recognize and honor the rich histories, cultures, traditions, and contributions of Indigenous peoples.

At Ivy Hospitality, we believe in creating spaces where people feel welcomed, respected, and valued. Days like today give us an opportunity to learn, reflect, and appreciate the diverse communities and stories that shape the places we call home.

10/09/2026

As we close out Customer Service Week, we’re reminded that great service isn’t something we celebrate just one week a year.

At Ivy, we believe in recognizing the people who go the extra mile every day - whether that’s for a guest, a coworker, another department, or our community.
How we treat and support each other directly shapes the experience we create for everyone around us. That’s why we’ll keep celebrating acts of service long after this week is over.

Thank you to our Ivy team for making service part of who we are, every day.

10/07/2026

Service isn’t a department. It’s how we do everything.

At Ivy, service is in the little things we do for each other every day.

Every department plays a part, and every person has an opportunity to serve. Because great service doesn’t stop with our guests - it starts with how we treat the people we work alongside.

We’re proud of the people who make service part of who we are, every single day.

10/05/2026

This week is National Customer Service Week, we’re celebrating something that happens every day at Ivy: people taking care of people.

Customer service isn’t only about the experience we create for our guests. It’s also about how we show up for each other. Every department at Ivy has an important customer - the team members we work alongside.

Whether it’s housekeeping supporting the front desk, maintenance helping a property run smoothly, or our corporate teams supporting our hotel teams, we all rely on one another to do what we do best.

The small things matter. Lending a hand. Answering a question. Jumping in when someone needs help. Taking the extra minute to make someone’s day a little easier.

This Customer Service Week, we’re thankful for the people who make Ivy a place where we can count on each other, support each other, and grow together.

Address

301 Massachusetts Avenue
Indianapolis, IN
46204

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+13179300150

Website

http://www.ivyhospitality.com/

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